Frequently Asked Questions

This is my first time shopping at Curvy Sense and I worried about the fit?

Your first order is your fitting room. If your clothing doesn't fit or you don't like it for any reason(s) you can return your clothing back to us within 14 days of the delivery date. We will cover your return shipping (up to $5) on your first order. Once we receive your return, we will give you a full store credit for your purchase and an additional $5 store credit to help you with your return shipping cost. This policy only applies to the first order purchased after Sept 1, 2016.

 

Is the Curvy Sense site secure?

Yes, you can shop at ease. All data is encrypted and secure, and all security measures are in place by Shopify.

 

What forms of payment do you accept?

We accept Visa, Mastercard, Discover, American express and Amazon Payments.

 

When will I receive my order?

Most shipping within the USA takes about 2 - 7 business days. International shipping varies, we estimate 7 - 20 business days. Curvy Sense does not ship on weekends and holidays.

 

What if I want to change or cancel my order?

Unfortunately, once an order has been submitted we are not able to change or cancel the order. However, if you call us within one (1) hour of your purchase, we may be able to cancel the entire order so you can start over. Please note, we can only do this if the order is not already being processed by the warehouse. Our representatives can be reached Monday through Friday 9 AM – 6 PM PST at 877-207-0034.

Why didn't I receive my confirmation email?

If you do not receive an confirmation email(s) within hours of placing your order and it’s not in your junk or spam folder, the email address you registered might be incorrect. Please contact our customer service via email or telephone.

 

How often do new styles arrive on the site?

We have new styles every day.

 

Do store credit or gift cards expire?

Curvy Sense store credit and gift cards never expire, so you can shop any time you want.

Size Chart

APPAREL

CS Sizes

0X

1X

2X

3X

4X

Equivalent Size 12 14/16 18/20 22/24 26/28
Bust (in) 42-43 44-45 46-48 49-51 52-55
Waist (in) 35-36 37-38 39-41 42-44 46-48
Hips (in) 45-46 47-48 49-51 52-54 55-57

 

JEANS

CS Size

0X

1X

2X

3X

4X

5X

Equivalent Size 12 14 16 18 20 22
Waist (in) 35 37 39 41 43 46
Hips (in) 45 47 49 51 53 56
Thighs (in) 26 27 28 29.5 30.5 32

 

INTERNATIONAL CONVERSION CHART

CS Sizes

Australia & UK

Europe

Japan

0X 14 40 11
1X 16/18 42/44 13/15
2X 20/22 44/48 17/19
3X 24/26 50/52 21/23
4X 28/30 54/56 25/27

 

HOW TO MEASURE YOUR BODY

Bust Size:

Measure around your body, under your arms, and over the fullest area of your bust.

Waist Size:

Measure at your natural waistline, the narrowest part of your waist.

Hips Size:

Measure around the fullest part of your hips, placing the tape about midway between your bellybutton and crotch.

Inseam:

Find a pair of pants that fit you well. Measure them from the crotch seam down the inside seam to the hem.