Frequently Asked Questions

Your first order is your own personal fitting room. If your clothing doesn't fit or you don't like it for any reason, you can return your item(s) back to us within 14 days of the delivery date. *We will pay for your return shipping (Maximum of US$5.95) on your first order only. Please follow the "RETURNS BY MAIL" instructions. Once we receive your return, we will issue you a full store credit for your item(s) and an additional $5.95 shipping credit.

We are based in sunny Southern California in the city of Bell, 5 miles from Los Angeles, the fashion mecca of fast trendy fashion. So rest assure your order will come to you on time!

Yes, you can shop at ease. All data is encrypted and secure, and all security measures are in place by Shopify.

Most shipping within the USA takes about 2 - 7 business days. International shipping varies, we estimate 7 - 20 business days. Curvy Sense does not ship on weekends and holidays.

Unfortunately, once an order has been submitted we are not able to change or cancel the order. However, if you call us within one (1) hour of your purchase, we may be able to cancel the entire order so you can start over. Please note, we can only do this if the order is not already being processed by the warehouse. Our representatives can be reached Monday through Friday 9 AM – 5 PM PST at 877-207-0034.

If you do not receive a confirmation email(s) within hours of placing your order and it’s not in your junk or spam folder, the email address you registered might be incorrect. Please contact our customer service via email or telephone.

If an item in your order is out of stock, we will still process and ship your order and notify you via your order that an item is out of stock. This process is in place to make sure your order is not delayed. We will automatically issue you a gift card (store credit) in the amount of the item minus the discount code used. If you choose not to use your gift card, we will process a refund at your request.

Coming soon products are hot items that we're sold out and we are work quickly to remanufacture the items. Coming soon items can take 1-3 weeks to come back in stock.

Curvy Sense store credit and gift cards never expire, so you can shop anytime you want.

We accept Visa, Mastercard, Discover, American Express, Paypal, Google Pay, Apple Pay and Amazon Pay.